CUSTOMER RELATIONSHIP MANAGEMENT

CRM INTERGRATION AND IMPLEMENTATION MANAGEMENT SOFTWARE

Customer Relationship Management (CRM) is an integral part of growing a business. A CRM integration and Implementation data environment streamlines processes, drives sales, and boosts performance. However, integrating CRM systems with existing applications (e.g., ERP, Sharepoint, data integration software) and a growing number of new applications (e.g., cloud and SaaS based applications) is a challenge.

For companies that need CRM Integration and Implementation their core on-premise applications with a CRM system, Ssomens is often the ideal architecture. Ssomens provides clear visibility into your integration, enabling you to see what data is being exchanged and where any issues occur. Ssomens wide breadth of format support makes the process easy, ensuring your CRM system will integrate with other mission critical applications and legacy systems without requiring complex code or brittle point-to-point integration. Ssomens can help free up your developers’ time to work on more valuable aspects of your core business .

CRM Integration and Implementation

CRM, an integration of information technology and relationship marketing, provides the infrastructure that facilitates long-term relationship building with customers at an enterprise-wide level. Successful CRM Intergration and implementation is a complex, expensive and rarely technical projects. Successful CRM Integration and implementation process perspective in a trans-national organization with operations in different segments. To eliminate weaknesses in customer contact, many companies are either planning or in the process of implementing CRM systems. CRM implementation have been the subject of active research in recent years.

A well-performed CRM integration and Implementation project makes the transformation seamless, increases business efficiency and helps you hit all your strategic objectives.

CRM Integration and Implementation

Customer Relationship Management software is often misunderstood as an application or a tool, but in the real sense of the term it is a way of doing business.There can be innumerable reasons for businesses to implement SSOMENS CRM. Let’s take a look at few of the most apparent benefits of using SSOMENS CRM.

Our CRM software enables you to streamline customer relationship management; this includes organizing your contacts, setting up appointments, monitoring marketing campaigns, handling efficiently customer requirements and orders.

Our CRM software uses a dashboard, analytics and reporting tools to give you a complete view and control of your business operations, to run them efficiently and profitably.
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Benefits:

  • 360 degree view of business

  • Organizational-level data sharing

  • Reduce cost on customer acquisition

  • Centralized customer interaction

  • Improved customer support

  • Increase customer satisfaction

  • High rate of customer retention

  • Boost new business

  • Increase revenue at low cost

As your organization audience grows, it’s essential that your processes for interacting with your audience grows and matures too. CRM databases are nothing new, but recent developments in cloud CRM are making it easier to collaborate with your colleagues on managing your relationships regardless of physical or technological boundaries.

At its core, CRM isn’t about technology. It’s about your organization’s strategy for managing and maximizing the potential of its relationships. If you can cultivate in your staff a willingness to work together to be more attentive to your constituents, then finding the right combination of technological solutions will be easy.

Function :

The primary purpose of SSOMENS CRM software is to streamline all major areas of customer interactions. This can include managing contacts, setting appointments, monitoring a marketing campaign, handling customer service and numerous other tasks.

Our CRM software uses a dashboard, analytics and reporting tools to give you a complete view and control of your business operations, to run them efficiently and profitably.


FEATURES

  • Campaigns

  • Contact Manager

  • CRM & Sales Reports

  • Customer Support

  • Email Templates

  • Invoice

  • Marketing Analytics

  • Marketing Collateral

  • On-Demand (SaaS)

  • Purchase Management

  • Social CRM

  • Task Management

  • Sales Forecasting

  • Opportunity Management

  • Lead Management

  • Sales Force Automation

  • Accounting

  • Capture Leads from Twitter/Facebooks

  • Cloud Computing

  • CRM & Sales Dashboards

  • CRM Analytics

  • Email Marketing / SMS Marketing

  • Lead Generation

  • Marketing Automation

  • Mass Email

  • Sales Quotes

  • Solution Management

  • Territory Management

  • Sales Tracking

  • Mobile App

  • Contact Management

 
TRY DEMO : Click here Customer Relationship Management